PRICING AND CHARGES: Prices to be charged for work performed are due at time order is placed. Cancellation of testing services when GREEN LEAF LAB (Hereafter, GLL) employee is in transit or on-site will incur an automatic fee of $100. Cancellation of order after sampling has begun or while sample in transit will result in a cancellation fee of 50% of order. No refunds for cancellation of any part or all of order after samples have been delivered to laboratory.
DELIVERY & LIABILITY LIMITATIONS: GLL will analyze samples requested and provided by CLIENT in accordance with the procedures documented in the GLL Quality Manual (QM). GLL assumes no responsibility for the accuracy of such information and shall not be liable if reliance on such information results in incorrect conclusions or results. CLIENT shall indemnify GLL for and against all liabilities, losses, costs, damages, claims, obligations, fees and expenses, if relying on such information results in incorrect conclusions or results. Samples are retained for 15 days and then disposed of. GLL may sub-contract out CLIENT sample. Reports may be withheld from release unless payment on past & current invoices is received. GLL does not guarantee turn-around times or timeliness of results.
CONFIDENTIALITY: GLL will use its best efforts to treat all information regarding work performed for CLIENT as proprietary and confidential. CLIENT information will be released only to persons listed on the CLIENT INFORMATION FORM, unless test results have failed. Under Oregon Law, GLL is required to notify the state authority of failed test results. It is the CLIENT’S responsibility to notify GLL in writing of any changes to persons listed on CLIENT INFORMATION FORM.
LIMITATION OF LIABILITY & WARRANTY: GLL gives no warranty, express or implied, or of fitness for a particular purpose, in connection with its analytical testing, sampling, or reporting. Any liability of GLL to CLIENT or any third party shall be limited to the cost of analysis charged to CLIENT. In no event shall GLL be liable to CLIENT for any exemplary, punitive, indirect, incidental, special, or consequential (including lost expenses or profits) damages arising from or in any way connected with its performance or failure to perform under that agreement, even if the affected party has knowledge of the possibility of such damages. GLL does not guarantee turn-around times.